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“If I have seen further, it is by standing upon the shoulders of giants” – Sir Isaac Newton When Chris Reynolds co-founded Investment Planning Counsel in 1996, he set out on a mission to help entrepreneurial financial advisors build better businesses. Since then, he’s remained steadfast in this mission. Chris believes that at the heart of any great business is remarkable client experience: how you meet the needs of your clientele, how you evolve with them as they change and, ultimately, how you leave your clients feeling about you after every single interaction they’ve had with you and your business. A life-long learner, Chris is always learning from the best of the best – from within our industry and from outside. In his podcast, Turning the Page, Chris will bring you the stories, the lessons, and the winning ideas from the people who have made it and from those who are reshaping the future of financial advice.
Episodes

Monday Jan 22, 2024
Monday Jan 22, 2024
Although all of us wished we lived in a world where everyone played fair, we know there’s no such place. In every industry, there are regulators to keep the consumer safe, especially in the financial industry.
I have said this before: We are in the business of trust. People trust that the advice we give them is in their best interest.
Regulators are there to make sure that we are following a consistent methodology and have the notes and paperwork to prove it. This is not an enviable role to play. Believe it or not, entrepreneurs sometimes don’t like their integrity being questioned or to show their work. This can cause undue friction because after all they are only doing their job.
At our recent National Fall Summit in Halifax for advisors, we had the pleasure of hosting a fireside chat with today’s guest. And as I sat in the audience, I realized that the regulators never really get to tell their side of the story and their perspective.
That changes now.
On this episode, I chat with Karen McGuinness who runs the new ‘Office of the Investor’ at the Canadian Investment Regulatory Organization (CIRO). She was previously president & CEO of the Mutual Fund Dealers Association (MFDA), and has held positions at the Enforcement branch at the Ontario Securities Commission (OSC). She is quite the authority on regulations, the (Self-Regulatory Organizations) SROs and what exactly regulators are looking for out there.
What do you and your team do stay compliant? How do you work to build and show trust with your clients? I’d love to hear what you do over a virtual coffee!
Schedule a virtual coffee with me at https://aspect.ipcc.ca/turning-the-page-podcast#grabcoffeewithchris
Follow the podcast on Instagram at https://www.instagram.com/turningthepage_podcast/
If you loved this episode, I’d appreciate it if you would follow Turning the Page on Apple, Spotify or whatever podcast app you use! If you found the information helpful, be sure to share it with another financial advisor who could use these words of wisdom!
Chris

Monday Jan 08, 2024
EP47 - Turn Strategy into Action with Keita Demming
Monday Jan 08, 2024
Monday Jan 08, 2024
It’s a new year! The next 12 months are a blank canvas that we can turn into something amazing for our business and in life. They call it a New Year’s resolution, so of course there will be a lot of talk about goals, visions, and plans for what we want to accomplish in the new year. And by the end of Q1, so often we feel as if we didn’t take as much action on what we want to accomplish. Have you experienced that?
But how do we effectively turn strategy into action? How can we do this well and drive growth for our business, our clients, and our lives? How do we make those big plans happen?
Our guest today is an expert on that and has literally written the book on it - Keita Demming!
As an Author, Trusted Advisor and Thought Leader in design, strategy, and innovation, Keita strongly believes that the more we learn from others, the more likely we are to find our journey a little easier. His clients describe him as helping people become better businesspeople and better people in business.
His book, Strategy to Action is described as “a practical methodology that will turn your biggest ideas into real offerings in your business and life.” He is an award-winning educator and coach who is working to transform companies into places and spaces that are idea-driven and people-centred. As a high school dropout turned PhD, he now uses education and coaching as a tool to help clients thrive professionally and personally.
Learn more about Keita and pick up his book, “Strategy to Action: Run Your Business Without It Running You,” at https://keitademming.com/
What do you want to accomplish in the new year? How are you going to take your strategy and turn it into action? I’d love to hear your stories and chat over a virtual coffee!
Schedule a virtual coffee with me at https://aspect.ipcc.ca/turning-the-page-podcast#grabcoffeewithchris
Follow the podcast on Instagram at https://www.instagram.com/turningthepage_podcast/
If you loved this episode, I’d appreciate it if you would follow Turning the Page on Apple, Spotify or whatever podcast app you use! If you found the information helpful, be sure to share it with another financial advisor who could use these words of wisdom!
Chris

Monday Dec 18, 2023
EP46 - A Look Back at 2023 and Three Things to Do in the New Year to Succeed
Monday Dec 18, 2023
Monday Dec 18, 2023
What a year 2023 was! I’ve decided to call it “the year of overcoming obstacles.”
There is an old proverb that says “may you live in interesting times.” Times are sure interesting right now and for us, that can be a good thing!
In this end of the year wrap up, I’m taking a look back at the challenges we had to face in 2023, how challenging times can be a GOOD thing for advisors and I’ll share the three things you need to do in the new year to succeed.
What do you want to accomplish in the new year? How are you going to take the lessons you learned in 2023 and use them to fuel your 2024? I’d love to hear your stories and chat over a virtual coffee!
Schedule a virtual coffee with me at https://aspect.ipcc.ca/turning-the-page-podcast#grabcoffeewithchris
Follow the podcast on Instagram at https://www.instagram.com/turningthepage_podcast/
If you loved this episode, I’d appreciate it if you would follow Turning the Page on Apple, Spotify or whatever podcast app you use! If you found the information helpful, be sure to share it with another financial advisor who could use these words of wisdom!
Chris

Monday Dec 11, 2023
EP45 - Growing Your Business by Growing Your Community with Renée Rebelo
Monday Dec 11, 2023
Monday Dec 11, 2023
All great businesses create a community. They create a sense of belonging to something with people who have similar things in common. This is very true in the wealth management business, too. Great advisors create a community with their clients, share ideas and give them a sense of belonging.
There is no better example of this than Renée Rebelo.
During the pandemic, Renée went live on Facebook everyday for 30 days during lockdown. From that, she built a community of followers, gained clients and received a book deal! She shares how she has also built a community around mixing her two passions: travel and financial planning.
Renée F. Rebelo is an award-winning industry leader and recognized as one of the top 50 professionals in her field. As a Financial Motivational Speaker and Leading Financial Strategist, Renée’s passion is to assist people, execute strategies and develop solutions that directly support their financial visions. When Renée’s dad died suddenly at the young age of 42, she watched as her family lost everything and learned the hard way why proper financial planning is so important. This led her into the financial management industry 20 plus years ago. Now as a busy independent mom of two young adults, Renée manages two separate businesses and strives to educate, motivate, and empower people to achieve financial success.
She’s a Certified Financial Planner, Certified Divorce Financial Analyst® Professional and Wealth Advisor, Renée has helped hundreds of people to organize their financial life and live their financial freedom, giving people peace of mind!
What do you do to build community with your clients? Have you learned how to leverage social media to stay connected with them? I’d love to hear your stories and chat over a virtual coffee!
Schedule a virtual coffee with me at https://aspect.ipcc.ca/turning-the-page-podcast#grabcoffeewithchris
Follow the podcast on Instagram at https://www.instagram.com/turningthepage_podcast/
If you loved this episode, I’d appreciate it if you would follow Turning the Page on Apple, Spotify or whatever podcast app you use! If you found the information helpful, be sure to share it with another financial advisor who could use these words of wisdom!
Chris

Sunday Dec 10, 2023
Sunday Dec 10, 2023
Doom and gloom! Everywhere you look in the news, there’s a reason to worry. Yes, there’s some serious things going on in parts of the world that can affect everyone. But how much of what we read about is really doom and gloom?
Today, we’re talking about the hot button topics in the economy that you and your clients could be talking about - and whether it’s something you, or they, should be worried about.
Joining me to talk about the hot topics is a previous guest who deals with high net worth clients every single day, Simon Bowers.
Simon joined IPC in 2022 after a 20 year stint at a Investment Counseling firm where he was both Head of Retail Trading and a Vice-President & Portfolio Manager. Simon’s portfolio management responsibilities included both a High Net Worth SMA for client accounts as well as the firm’s largest fixed income fund. Before then he worked at an independent brokerage firm in trading & trade support and at one of Canada’s largest insurers supporting their demutualization.
Simon holds the Chartered Investment Manager (CIM) designation and is a Fellow of the Canadian Securities Institute (FSCI). He holds the Certified International Wealth Manager (CIWM) from the Association of International Wealth Management, as well as the Responsible Investment Advisor Certification (RIAC) from RI Canada, and the Certified Executor’s Advisor credential from CICEA.
What are you talking about with your clients? How are you handling these important topics and conversations with them? I’d love to hear your stories and chat over a virtual coffee! You can schedule a time with me at https://aspect.ipcc.ca/turning-the-page-podcast#grabcoffeewithchris
If you loved this episode, I’d appreciate it if you would follow Turning the Page on Apple, Spotify or whatever podcast app you use! If you found the information helpful, be sure to share it with another financial advisor who could use these words of wisdom!
Chris

Monday Nov 13, 2023
EP43 - How to Talk About Grief in Business and Life with Dina Bell-Laroche
Monday Nov 13, 2023
Monday Nov 13, 2023
When we start a business, there’s so much we must learn. Everything from creating the long-term vision to the day-to-day tasks needed to keep things running to how to interact with clients.
Yet one thing is still certain: we’re human. Life happens. A client, a coworker, even a partner could pass away. A tragedy can happen that throws a whole plan off and changes our life or the lives of our clients forever. I personally have had it happen to me on many occasions.
We might be trained on how to handle the business and financial side, but how do we handle the human side? How do we do professional work while dealing with our grief? How do we allow ourselves to be human?
Let’s talk about grief in our profession.
Here to share some insight into this important topic is Dina Bell-Laroche, who recently wrote a very special book that offers some much-needed understanding and guidance to those struggling with the loss of a colleague, client or trusted advisor.
Dina’s life changed dramatically in 2001 after the death of her youngest sister Tracy. Since then, her journey through grief has inspired her to advocate for greater grief and loss literacy. As a death educator, accredited professional coach, keynote speaker, and published author, Dina’s commitment to help the bereaved re-imagine a new relationship with loss is unwavering. She activates this through workshops, speaking engagements, Grief Cafés, her blogs, and her new book Grief Unleashed: Moving from the hole in our hearts to whole-hearted.
Throughout her extensive journey, she has discovered many gems that she is inspired to share with others including building classrooms in Nicaragua, and more recently in Northern Ontario on Treaty 3, in honour of her deceased sister. Her knowledge runs deep. Her teachings are wise. Her practical way of demystifying a taboo topic will leave you feeling more resourced and less isolated. Her hope is to foster greater grief and loss literacy and inspire people to become more compassionate and present to life’s blessings.
Learn more about Dina and her work at https://www.griefunleashed.ca/
Have you had to deal with a loss in your business? How do you talk to your clients when they suffer a major tragedy in their lives? I’d love to hear your stories and chat over a virtual coffee! You can schedule a time with me at https://aspect.ipcc.ca/turning-the-page-podcast#grabcoffeewithchris
If you loved this episode, I’d appreciate it if you would follow Turning the Page on Apple, Spotify or whatever podcast app you use! If you found the information helpful, be sure to share it with another financial advisor who could use these words of wisdom!
Chris

Monday Oct 30, 2023
EP42 - The Importance of Philanthropy and Community Giving with Steve Fox
Monday Oct 30, 2023
Monday Oct 30, 2023
We’re very lucky people in Canada. We get to help amazing clients succeed with their financial goals while growing a successful business of our own, which gives us such a great, blessed life. But as Spiderman says, "With great power comes great responsibility.”
As we grow our business, it’s important to be responsible and give back to the community that we work in.
Philanthropy is very important to me and IPC. So much so that every November (up to the time of the pandemic), a team of staff and IPC Advisors make time to travel to Honduras to give back with our time, energy, and financial support to improve their living conditions and lives.
Today I want to talk about how business professionals can give back to the community that they serve and how getting your clients involved can be a win-win for all.
Joining me to talk about it is a member of our IPC family who, for many years now, has been helping us with our trips to Honduras, Steve Fox.
Steve Fox has more than 30 years of experience as an independent financial planner. He enjoys having the opportunity to make a real difference in their clients’ lives and to help them achieve their wealth and lifestyle goals. Steve’s highly personalized approach in working with his clients ensures enduring relationships. He and his son, Mike work as a team, along with the support of Karen, Deanna and Victoria to provide a wonderful experience for their clients in Windsor, Ontario.
What do you do to give back to your community or others around the world? Do you get your clients involved? I’d love to talk with you about it over a virtual coffee! You can schedule a time with me at https://aspect.ipcc.ca/turning-the-page-podcast#grabcoffeewithchris
If you loved this episode, I’d appreciate it if you would follow Turning the Page on Apple, Spotify or whatever podcast app you use! If you found the information helpful, be sure to share it with another financial advisor who could use these words of wisdom!
Chris

Monday Oct 16, 2023
EP41 - How to Scale a Business: The Pike Place Story
Monday Oct 16, 2023
Monday Oct 16, 2023
One of my favorite books is “The E-Myth” by Michael Gerber. In the book Michael talks about the difference between a practitioner verses an entrepreneur. A practitioner is someone who builds a business around them. An entrepreneur builds a business around processes to deliver a quality product and experience to a customer which can be duplicated over and over.
In today’s podcast, I want to talk about the most important part of building a business – making it scalable. I have spent my career studying what makes businesses successful, I mean truly successful and there are some commonalities among all of them.
To show how to do it, I’m going to talk about one of my favorite examples: a coffee shop in Seattle which turned one location in Pike Place into 12,000 locations worldwide, a market capitalization of $128 billion dollars and a global phenomenon - Starbucks!
I’ll share with you the formula they used and how you can implement it into your business.
Are you building your business to be scalable? I’d love to talk with you about it over a virtual coffee and show you how to do it! You can schedule a time with me at https://aspect.ipcc.ca/turning-the-page-podcast#grabcoffeewithchris
If you loved this episode, I’d appreciate it if you would follow Turning the Page on Apple, Spotify or whatever podcast app you use! If you found the information helpful, be sure to share it with another financial advisor who could use these words of wisdom!
Chris